Event Server at TAO Restaurant

Tao Group Hospitality offers competitive benefits for all part-time team members such as:

Part-time team members who meet the requirements are eligible for:

• State Applicable Time Off
• Pet Insurance
• 401(k) Retirement Program with Employer Match
• Employee Assistance Program
• TAO Savings Marketplace
• Employee Discounts and much more!

POSITION SUMMARY: 

Position Summary: Actively interacts with guests, conducts full and complete food and beverage service, and monitors guests’ experience. Interacts with guests, fellow employees, and supervisors in a polite and courteous manner to ensure gracious hospitality.

Duties and Responsibilities: including but not limited to

· Maintain professional appearance standards as directed in the Tao Group Hospitality Employee Handbook.

· Anticipate and accommodate the needs of the guests.

· Provides professional and exceptional service.

· Understands how to properly execute all event formats.

· Reviews and understands all aspects of the BEO.

· Knowledge of all allergies and dietary restrictions for the event.

· Ensures the delivery of all food and beverage to the guests.

· Maintain the cleanliness of the events space and the entire venue.

· Follow supervisor’s instructions, communicate with and support co-workers while being a team player.

· Possesses in-depth knowledge of all food and beverage being served, the venue and the company.

· Serves all alcoholic beverages in accordance with all state regulations and alcohol awareness training standards.

· Complies with Department of Health and company sanitation standards.

· Communicates the needs of the guests to Banquet and Heart-of-House support staff, managers and chefs.

· Properly sets-up event stations and performs other opening/closing procedures as directed by management, including:

o Stocks stations with prescribed supplies

o Performs opening side-work as prescribed

o Performs closing side-work as prescribed

· Reports all breakage, damage of equipment or furniture immediately to management.

· Attends and participates in daily pre-service meetings.

· Attends and participates in any training sessions or departmental meetings.

· Learn by listening, observing other team members and sharing knowledge while leading by example.

· Portrays a positive and professional attitude.

· Demonstrates knowledge of Tao Group Hospitality, its partners and supporting hotel environments.

· Works as part of a team and provides help and support to all fellow team members.

Training Requirements:

· Tao Group Hospitality in-venue banquet server training, Alcohol Awareness Certification, Food Handling Certificate.

Minimum Education and Qualifications:

· Previous hospitality experience.

· General knowledge of wine and spirits.

· Experience in a high-volume restaurant/nightclub/lounge.

Physical Demands and Work Environment:

· Must be able to stand, lift and bend for extended periods of time.

· Must be able to bend and lift to 50 lbs.

· Role may include job duties or tasks requiring repetitive motion.

· Exposure to hot kitchen elements or cleaning materials.

· Must be able to work and remain focused in a fast-paced and ever-changing environment.

· Ability to work a flexible schedule inclusive of varying shifts such as days, evenings, weekends and holidays.