Hospitality Manager at Al Coro

Tao Group Hospitality offers competitive benefits for all full-time team members such as:

• Medical, Dental, and Vision Coverage
• 401(k) Retirement Program with Employer Match
• Life and Disability Insurance Plans
• Ancillary Insurance Plans
• Mental Health Support and Services
• Fertility & Family Forming Support and Resources
• Pet Insurance
• Employee Discounts
• TAO Savings Marketplace
• Time off and much more!

Responsible for checking in and managing the seating of all guests, both reservations and walk-ins. Manages reservation book and accepts walk-in guests to help maximize seating for each shift. Acknowledges and interacts with restaurant guests, fellow team members, and supervisors in a polite and courteous manner to ensure gracious hospitality. 

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO:

• Anticipates and accommodates all needs of the guest.
• Maintains the general cleanliness and orderliness of the entrance area and entire venue.
• Complies with Department of Health and company sanitation standards.
• Actively takes and processes reservations. 
• Assists with incoming calls and answering guest questions.
• Strategically plots reservations, and appropriately accommodates walk-ins to ensure a smooth shift. 
• Provide the dining room team with initial table set-up. 
• Manages the reservation book and flow of seating alongside corporate reservations.
• Responsible for building relationships to encourage regular diners and maximize the reservation books.
• Supervises and coordinates team member responsibilities to ensure that the restaurant is running efficiently and profitably.
• Responsible for the scheduling of assigned departments.
• Participates in growth opportunities and team member development of all front-of-house team members.
• Properly sets-up front desk area, performs side-work and other opening/closing procedures as directed by management, including: 
  • Ensures all appropriate menus are printed and ready for service.
  • Ensures that all menu books are organized with current menus.
  • Performs opening side-work as prescribed.
  • Performs closing side-work as prescribed.
• Attends and participates in daily pre-service meetings.
• Participates in any training sessions or departmental meetings.
• Learn by listening, observing other team members, and sharing knowledge while leading by example.
• Portrays a positive and professional attitude.
• Demonstrates knowledge of Tao Group Hospitality, its partners, and supporting hotel environments.
• Works as part of a team and provides help and support to all fellow team members.
• Assist and/ or complete additional tasks as assigned.