VIP Runner at JEWEL Nightclub

POSITION SUMMARY: 
The VIP Runner is responsible for promoting, representing the company, and marketing events at Tao Group Hospitality 
venues. The primary function of the VIP Runner is to increase table sales, admission and bar revenue through guestlist and 
table reservations. The position requires sourcing potential guests from the local population, hotels and casinos, social 
media, and other relevant channels.

ESSENTIAL FUNCTIONS OF THE POSITION INCLUDE, BUT ARE NOT LIMITED TO: 

▪ Engaging and providing potential guests information to visit Tao Group Hospitality venues. Educating oneself with 
selling/promoting techniques, talent, and venue knowledge
▪ Creating a reliable and updated network of former and future guests, industry contacts, and reputable leads. 
▪ Manages table requests and spending minimums for table requirements
▪ Manages capacity in conjunction with security to ensure venue safety regulations are maintained 
▪ Utilizes reservation system to manage, seat and book where applicable.
▪ Responsible for converting dining reservations to lounge/nightlife venue reservations. 
▪ Liaisons with VIP marketing teams to transfer guests to additional Tao Group Hospitality properties
▪ Tracks host reservations 
▪ Commission eligible based reservation bookings 
▪ Required to comply with all Nevada Gaming Control board standards
▪ Be attentive to all company related events and upcoming venues and changes
▪ Responsible for engaging in outreach for marketing purposes
▪ Maintain and meet all marketing requirements such as social media requirements, guest list, contact information 
forms, Facebook invites and bulletins
▪ Posting engaging content online, in line with company policy, to attract guests to our events and venues.
▪ Responsible for maintaining the workstation / podium in a neat and orderly fashion
▪ Maintain and promote a friendly atmosphere for customers and staff
▪ Assist and/ or complete additional tasks as assigned

EDUCATION/WORKING KNOWLEDGE:

▪ High School Diploma or equivalent required
▪ Strong communication and networking skills are required
▪ Minimum 1 year in the nightlife or hospitality industry; sales experience is preferred
▪ Proficient in the use of social media applications 
▪ 21+ years of age 

SKILLS / PHYSICAL DEMANDS / WORK ENVIRONMENT / SCHEDULE
The work environment characteristics and/or physical demands described here are representative of those a Team Member
encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable 
individuals with disabilities to perform essential job functions
▪ Ability to work under pressure and meet deadlines
▪ Must have good positive energy throughout the day
▪ Must be able to read the computer monitors and print legibly
▪ Must be able to sit and/or stand for extended periods of time

▪ Must be able to move quickly through work and set the pace in the office
▪ Must be able to push and lift up to 25 lbs.
▪ Small to Medium office environment
▪ Office, Casino, Nightclub, Bar, Lounge, and/or Restaurant working environment
▪ Work in an environment that is subject to varying levels of noise, crowds, and smoke, the severity of which depends 
upon the guest volume
▪ May work extended hours irregular shifts, evening and/or weekend shifts, and holiday work may be required
▪ Maintain a professional, neat, and well-groomed appearance adhering to Company standards
▪ Must be effective as part of a team; ability to interact with internal and external customers, managers, and coworkers in a professional, courteous manner
▪ Ability to maintain a high level of confidentiality
▪ Ability to handle a fast-paced, busy, and somewhat stressful environment

DISCLAIMER:
This job description is a summary of duties, which are expected to perform in your assignment. It is by no means an all-inclusive 
list but is merely a broad guide to expected duties. As a Team Member, you should understand that a job description is neither 
complete nor permanent; it can be modified at any time. Due to the cyclical nature of the hospitality industry, Team Members 
may be required to work varying schedules to reflect the business needs of the property. In addition, attendance at all 
scheduled training sessions and meetings is required. Also, at the request of management, any Team Member may be asked 
and expected to perform additional duties, responsibilities, or projects without notice